DELIVERY & PICK UP

Unit 2, 102 Ballandella Road, Pendle Hill NSW 2145

Please drive up Burrabogee Road entry to the back of our building and press the door bell near the entry door to your left and allow our staff a few minutes to reach you.

Monday- Friday: 1.00pm - 5.00pm

Saturday: 1.00pm - 5.00pm

Sunday: Pick up not available

IMPORTANT: All Pick Up orders will be ready at 1pm. If you require pick up at an earlier time, please contact the office to organise this for you on 0417 777 113 or email admin@mydonutbox.com​.

2. Sydney Wide Delivery 

• MINIMUM ORDER OF $50 FOR DELIVERY
• We deliver Sydney-wide within a 10km radius from Pendle Hill 2145.
• Delivery is available Monday - Saturday only. No deliveries on Sunday.
• Place your order before 9am for same day / next day delivery 
• You will receive the order any time between 1.00PM - 6.00PM on your requested date.
• If order is being delivered as a gift, please specify and add a gift message to order. 
• For more delivery options please specify at check out

3. Delivery Fees

Fees are calculated based on the distance of the delivery address from our Head Office in Pendle Hill.

Less than 5km - $10

5km - 10km - $15

4. Receipt of delivery

If you have chosen delivery you acknowledge that as a part of our terms and conditions, someone will be available at the delivery address to receive the order. If we attempt delivery and no-one is on site, we will either leave it in a safe location or return the delivery back to base. A re-delivery fee will apply.

Refunds will not be made for orders that can not be delivered, if no one is on site to collect or there is no safe place to leave orders.

HOSPITAL DELIVERIES

UNFORTUNATELY WE DO NOT DELIVER TO HOSPITALS DUE TO THE NATURE OF PARKING AND THE INABILITY OF LOCATING OF RECIPIENTS IN A TIMELY MANNER. WE HAVE UNFORTUNATELY EXPERIENCED TOO MNAY FAILED HOSPITAL DELIVERIES.