The following Terms and Conditions, our Privacy Policy, and any other laws or regulations which apply to the Site collectively constitute the rules that govern usage of the My Donut Box website and the products and services provided there in.


We recommend that you to read our Terms and Conditions, and consult the Contact Us section on the Site if you have any particular questions in relation to browsing and shopping online with us.


Applicable Law


The My Donut Box website is owned and managed by A&B Novak Group Pty Ltd) in the State of New South Wales (NSW), Australia. As such, the laws of the Commonwealth of Australia and, and where applicable, the State of NSW, will govern these Terms and Conditions. By using this site you submit to the jurisdiction of the courts of NSW and Australia and agree that any legal action will only be commenced in these forums.


From time to time we may need to modify the Terms and Conditions, other policies, or the content of the Site, without notice so please check back periodically as all updates will be published at this site.  If you do not agree to any change, then you must immediately stop using the Site. Any changes made to the Site after you have placed an order will not affect that order however, unless we are required to make the change by law.


Intellectual property rights


The My Donut Box website and all intellectual property rights, including without limitation, the copyright, trademarks, designs, packaging designs, graphics, images, logo and all software relating to this website or any other intellectual property or material rights are owned by A&B Novak Group Pty Ltd trading as My Donut Box. The text, layout and graphics are protected under Australian and international intellectual property law. Material owned by My Donut Box is subject to copyright and may not be used, copied, transmitted, broadcast, displayed, sold, licensed, or otherwise exploited for any other purposes whatsoever unless written permission is obtained from My Donut Box prior to use of the material.


Any reproduction or redistribution of the above listed content is prohibited. Without limiting the foregoing, copying and use of the above listed materials to any other server, location or support for publication, reproduction or distribution is expressly prohibited. However, you are permitted to make one copy for the purposes of viewing content for your own personal use.




In order to make purchases through the My Donut Box website, you will be requested to provide your personal details. In particular, Customers must provide their full name, preferred contact phone number, e-mail address, payment details and other requested information as indicated. Furthermore, when ordering items, you will be required to provide payment details. By entering your payment details you represent and warrant that the payment details you provide on ordering are both valid and correct and you confirm that you are the person referred to in the Payment information provided.


Please refer to our Privacy Policy for further information about how we use your personal information.


Security Policy


When purchasing from My Donut Box your financial details are passed through a secure server using the latest 128-bit SSL (secure sockets layer) encryption technology. 128-bit SSL encryption is approximated to take at least one trillion years to break, and is the industry standard. If you have any questions regarding our security policy, please contact our customer support centre by email info@mydonutbox.com. 


Pricing Policy


Prices shown on the My Donut Box website are in Australian Dollars (AUD) and are inclusive of GST. Prices are subject to change.


How to place an order


Each My Donut Box product detail page contains the option Add to Cart. As you shop, you can add as many items to your shopping basket as you wish. After adding the last item, review your Shopping Bag. This page will give you a break down of the product(s) you have selected to buy, along with the price and quantity for each. Here you can edit your purchases – deleting items, changing quantities as needed, calculate the cost of shipping or go to Checkout.


Incorrect Shipping Address


Your order will be shipped to the address that you provide when you place your order.  It's your responsibility to supply an accurate Shipping Address including the correct Suburb, State and Postcode. PO Box addresses are not accepted as we provide perishable items. My Donut Box does not accept responsibility for orders which have been shipped to an incorrect address that you have provided.


If after you place your order you realise that you've made a mistake with the Shipping Address please call us immediately on 0409 558 459


Payment by Credit Card


Choose "CREDIT CARD" at the Shopping Checkout and process your credit card details via PayPal. You do not need a PayPal Account in order to process your payment.


After placing your order online, you will receive an email confirmation from My Donut Box containing your order details.


For shipping information refer to our Shipping & Delivery page of this Site.


Intended Use


By placing an order with My Donut Box you agree to use the products only for their intended purpose. If you use the products for any other purpose you will assume full responsibility for any loss or damage arising out of this use.




In addition to the intellectual property rights mentioned above, "Content" is defined as any graphics, photographs, including all image rights, sounds, music, video, audio or text on the My Donut Box website. My Donut Box tries to ensure that the information on this site is accurate and complete.


The advice and information contained within this website is of a general nature and is not intended to constitute or replace professional advice for individual or specific conditions. While every effort is taken to ensure that the information contained within this website is accurate, My Donut Box takes no responsibility for any loss or damage arising from its use.


My Donut Box does not promise that the Site Content and the functional aspects of the Site are error-free or that the server that makes it available are free of viruses or other harmful components. We always recommend that all users of the Internet ensure they have appropriate up-to-date virus detection software installed.


Non-commercial use


The My Donut Box website is for your personal, non-commercial use only. You may not modify copy, distribute, transmit, display, perform, reproduce, publish, license, commercially exploit, create derivative works from, transfer, or sell any Content, software, products, or services contained within this Site. You may not use this Site, or any of its Content, to further any commercial purpose, including any advertising or advertising revenue generation activity on your own Site.


Third Party Sites


Occasionally we may include hyperlinks on this Site to other websites or resources operated by parties other than My Donut Box. My Donut Box is not responsible for the content or accuracy of any off-site pages.  Nor are we responsible for the availability of such external websites or resources, and do not endorse and are not responsible or liable, directly or indirectly, for the privacy practices or the content of such websites, including (without limitation) any advertising, products or other materials or services on or available from such websites or resources, nor for any damage, loss or offence caused or alleged to be caused by, or in connection with, the use of or reliance on any such content, goods or services available on such external websites or resources. You should make your own reasonable enquires regarding the content of these sites. Your decision to link to these websites is at your own risk.




All care has been taken in preparing this website but no responsibility can be taken for errors and omissions. Prices and details may be subject to amendment without notice due to price fluctuations of raw commodities. Prices listed are in Australian Dollars and include GST.


My Donut Box makes no representations or warranties of any kind, express or implied, as to the operation of this site. My Donut Box will not be liable for any damages of any kind arising from the use of this site, including but not limited to, direct, indirect, incidental punitive and consequential damages.

© 2019 MyDonutBox

All images are protected by Copyright. The use of any images from this site or any of our social media platforms must be given prior written/verbal consent before use.