RETURNS & REFUNDS

 

Please choose carefully.  We do not normally give refunds if you simply change your mind or make a wrong decision.

 

In the unlikely event that you receive a damaged or defective item or if we have shipped an incorrect item, we will happily despatch the correct item free of charge.

 

For reasons of hygiene, we're unable to offer exchanges or refunds on any opened product.  

 

Refunds are calculated on the purchase price of the goods returned to us. The refund amount is based on what was paid for the goods but not the delivery charge, except in cases where the entire order was faulty.

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